Refund policy

At Karinaaz, we want you to be completely satisfied with your purchase. If you're not happy with your saree, we offer a 7-day return window from the date of delivery.

Return Conditions:

• Items must be unused, unworn, and in their original packaging with all tags attached
• The saree must be in the same condition as when you received it
• Original invoice or proof of purchase must be provided

Refund Process:

• Once we receive and inspect your returned item, we will process your refund within 5-7 business days
• Refunds will be credited to your original payment method
• You will receive an email confirmation once your refund has been processed

Important Notes:

• Sale items and discounted products are not eligible for refunds
• Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect

For any questions about returns, please contact our customer service team.